E-commerce operations for SMEs.
We build your store, load your products, handle orders and delivery — and you focus on the work you love.
Your brand, your storefront, your customers.
Three sample businesses. No account needed.
The problem
You’re brilliant at the thing you do. The treatments, the craft, the products, the clients. But selling online means a website to build, stock to photograph, orders to pack, couriers to chase — a second job that eats the hours your business actually pays you for.
That’s the job we take off your desk.
What you get
Start where you are, or hand us the whole operation.
01
Launch
Get online, properly. A custom store on your own domain, with your branding, your products and your integrations. Built in days, not months, and you’re trained to run it yourself.
- Custom store on your own domain
- Products, branding and integrations
- Built in days, not months
- Training to run it yourself
02
Operate
Fully managed. Everything in Launch, plus the ongoing work: catalogue management, order handling, delivery, customer support and a monthly report. You send stock. We do the rest.
- Everything in Launch
- Catalogue and order handling
- Delivery and customer support
- Monthly report
03
Self-serve
Your shop, bookings, content, email and operations in one dashboard. Manage it yourself, make changes by asking, and track progress as your business grows.
- Shop, bookings, content and email together
- Manage the platform yourself
- Track work and business progress
How it works — the project plan
Every engagement runs the same four stages — the same plan we used to transform Skeendeep, an aesthetics clinic going from service-only to a full retail operation.
Requirements
We define what your day-to-day looks like, how you reach people, and how customers keep coming back.
Operation
Your store, designed around how your business actually runs — commerce and bookings working as one system.
Distribution
Google profile, content, physical materials — everything ready to market.
Handover
Live, running, and reported on. You do the work you love; we run the machine.
Proof: Skeendeep
A clinic focuses on patients. The shop runs itself.
A GP-led aesthetics clinic wanted to revamp and start selling products. Four stages later: a redesigned store with an interior-design-led feel, a customer portal for treatment follow-ups, prescription-grade products correctly gated behind clinical authorisation, and retail orders handled end-to-end.
- Redesigned store with an interior-design-led feel
- Customer portal for treatment follow-ups
- Prescription-grade products gated behind clinical authorisation
- Retail orders handled end-to-end
Pricing
No lock-in. Your store, your domain, your data. If you leave, it goes with you.
Launch
£800one-off + subscription
Get online, properly. Custom store, your branding, your products and your integrations.
Book a callOperate
£1,600a month + subscription
Fully managed. We run the shop, orders, delivery and support.
Book a callSelf-serve StoreFactory
£25/month
Manage your shop and business tools from one dashboard. No transaction fees.
Book a callAdd-ons
- Product photography
- Digital presence package
- Fulfilment-only for existing stores
- Sector packages for clinics and manufacturers
No lock-in. Your store, your domain, your data. If you leave, it goes with you.
Questions
Something else on your mind? Book a call and ask.
Who owns the store?
You do — domain, content, customer list, everything. We run it; you own it.
What do you need from me?
Your stock, your prices, and photos if you have them. If you don’t, we can arrange photography.
How much of my time does this take?
A few calls at the start. After that, minutes a week.
Can you sell anything online?
No — and that’s a feature. Regulated products like prescription-grade skincare are gated behind proper authorisation, the way the law requires. Your customers get clinical oversight; you get a compliance moat competitors can’t copy.
What happens if I want changes?
Ask. Changes go live fast — the platform is built for it.
We provide these services to SMEs.
If you’re looking for someone to take your e-commerce operations off your plate — build, products, orders, delivery — reach out. One call, and we’ll scope what your version of Skeendeep looks like.
Your shop, orders, bookings, marketing and progress all come together in one StoreFactory dashboard. We can run it for you, or you can manage it yourself and see how the work is moving along.